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Medical and dental practices

Patients book, fill forms and find you online. Can all of them?

Many practices now have a federal deadline to make their website meet WCAG 2.1 AA. We scan your site, fix the problems in its code, not with an overlay, and keep watching so new ones get caught early.

Standard
WCAG 2.1 AA
15+ employees
By May 11, 2027
Under 15 employees
By May 10, 2028
Fixes
From $799 per site

Why now

The HHS Section 504 rule puts a date on it.

In May 2024, the HHS Office for Civil Rights updated its Section 504 rules. Organizations that receive federal financial assistance from HHS must make their websites, mobile apps and online documents conform to WCAG 2.1 Level AA.

In May 2026, HHS pushed the compliance dates back one year. The requirement itself didn't change, and the general duty not to exclude patients with disabilities has applied since July 2024.

Not sure the rule covers your practice? That depends on how you're funded, so ask your lawyer. Either way, ADA website lawsuits are filed against private practices whether or not they take HHS money.

Web and app compliance dates

Practice size

Original

Now

15 or more employees

May 11, 2026

May 11, 2027

Fewer than 15 employees

May 10, 2027

May 10, 2028

Source: HHS interim final rule, 91 FR 25496, published May 11, 2026. This is not legal advice.

Where practice sites break

The pages patients need most are the ones that fail.

These are the places we look first on medical and dental sites, because they stand between a patient and an appointment.

Booking

Appointment forms

Fields with no labels, errors shown only in red, and date pickers that don't work with a keyboard.

Intake

New-patient paperwork

Scanned PDFs that screen readers can't read, and forms that can't be completed without a mouse.

Contact

Phone, hours and directions

Low-contrast text, phone numbers inside images, and map embeds with no text alternative.

Content

Provider and service pages

Doctor photos with no alt text, headings out of order, and links that just say "read more".

Media

Videos and tours

Practice tours and procedure videos without captions or transcripts.

Third party

Portals and widgets

Patient portals, chat and review widgets you don't control. We flag them so you can raise them with the vendor.

How it works

From first scan to fixed, then kept that way.

Nothing touches your live site until you, or your web developer, approve it.

  1. 01 You

    Run a free scan

    Enter your site's address and see the issues on your key pages in minutes.

  2. 02 Us

    Fixed quote

    We group issues by root cause and send a fixed price within 2 business days.

  3. 03 Us

    Fix on staging

    Our developers fix the templates and forms on a staging copy, never the live site.

  4. 04 You

    Review and publish

    Check the changes, then publish them yourself or have your developer do it.

  5. 05 Us

    Monitor

    Scheduled scans catch new issues when content or plugins change.

Scope

What's included, and what isn't.

Included

  • Fixes for every root cause in the quote, made in your site's code
  • Accessible booking, contact and intake forms on your own site
  • A re-scan after the fixes to show what cleared
  • A plain-English change log for your records
  • Any platform: WordPress, Squarespace, Wix, Webflow, Shopify or custom code

Not included, unless quoted separately

  • Patient portals, EHR and payment systems run by other vendors. We flag them.
  • Converting large archives of PDFs into accessible documents
  • Issues only manual testing finds. That's the manual audit.
  • Legal advice, or a compliance certificate

Pricing

Fixed prices. No hourly billing.

Free scan

$0

See your top issues on one page, in your browser, in minutes. No signup needed.

Fix service

From $799 per site

We fix the root causes in your site's code and re-scan to prove it. Fixed quote in 2 business days.

Manual audit

From $1,500 per site

A tester checks the WCAG criteria that scanning can't, including keyboard use and screen readers.

What we won't tell you

We won't tell you a scan makes you compliant. Automated tools find only part of WCAG, so a clean report is a good start, not a guarantee.

We won't sell you an overlay, either. Widgets that claim to fix accessibility with a line of JavaScript don't change your code, and here's why we don't use them. If you've had a demand letter, start with a manual audit.

Questions

For practice owners and managers

It applies to organizations that receive federal financial assistance from HHS. Whether your practice counts depends on how it's funded and which programs you take part in. Ask your lawyer. We can scan and fix your site either way, but we can't give legal advice.

No. We scan your public web pages, the same pages any visitor sees. Fixes happen on a staging copy of your site's code. We never log in to your patient portal or EHR, and never see patient records.

Yes. We can hand fixes to your developer to review and publish, or work through your agency so they stay your point of contact.

Up front, yes. But overlays don't change your site's code, and sites using them still get sued. A fix in the code stays fixed. Our overlay page lays out the record.

You can, but the extension only moved the date for the WCAG requirement. Patients with disabilities still use your site today, the general duty under Section 504 still applies, and ADA lawsuits don't wait for HHS deadlines. Fixing early also costs less than fixing under a demand letter.

See where your practice site stands in a few minutes.

Free scan, no signup. If you want it fixed, you get a fixed price in 2 business days.